Work Experience
| Aug 2023 - Present | Upbound Staff Documentation Engineer | |
| - Responsible for product documentation for Upbound, the enterprise-level Crossplane implementation | ||
| - Educate users on the Developer Experience | ||
| - Create policies and roadmaps for education and developer adoption | ||
| Feb 2023 - Aug 2023 | Materialize Senior Documentation Engineer | |
| - First hire for the Documentation team on a streaming database startup | ||
| - Build relationships with product owners and engineers to lead an education initiative | ||
| - Manage documentation platform and structure architecture | ||
| April 2022 - Feb 2023 | Auth0 Staff Technical Writer | |
| - Build a culture of documentation by working with Subject Matter Experts to encourage engineer contributions | ||
| - Mentor peers within the Documentation team on documentation best practices | ||
| - Write and edit documentation on complex identity concepts for developers | ||
| May 2018 - March 2022 | HashiCorp Education Engineer | |
| - Develop and deliver training modules for Terraform | ||
| - Write recommended practice guides for Terraform Open Source and Enterprise | ||
| - Create and curate guides and educational product materials | ||
| - Aid in adoption of Hashicorp products through hands-on exercises for all levels | ||
| June 2016 - May 2018 | Fog Creek Software Systems Administrator | |
| - Maintain a complex heterogeneous infrastructure of Debian and Windows Servers | ||
| - Responsible for internal & customer SQL databases, web servers, haproxy configuration, DNS and EC2 management in AWS, and backend server stability | ||
| - Manage several open source software products for critical product delivery: Redis, logstash, elasticsearch | ||
| - Participant in 24/7 infrastructure on call rotation |
Technology and Skills
| Cloud and DevOps Tools: | AWS, Microsoft Azure, GCP, Terraform, Docker, Kubernetes |
| Education and writing: | Curriculum development, Screenflow video development, In-person training, Docs-as-Code |
| Scripting and Development: | Bash scripting, JS, Python, Microsoft Powershell |
Education
| 2006-2010 | Maryville College |
| Degree | Bachelor of Arts in Journalism |
| Minor | Music |
Contact
| Email 📫 |
| GitHub 👾 |
| LinkedIn 🖇️ |